Showing posts with label complaints. Show all posts
Showing posts with label complaints. Show all posts

Wednesday, 17 November 2010

OFCOM ignored 115 complaints; ITV ignores hundreds more

Data released today shows that OFCOM ignored a total of 115 complaints about Tuesday 9th November's episode of 'This Morning'.

Figures show that the episode was last week's third most complained about television programme, beaten only by two episodes of controversial talent show 'X Factor'.



On Thursday 11th November, just two days after 'This Morning' aired a series of nasty comments by Kelvin MacKenzie about Michael Jackson and his children, OFCOM announced that it had already obtained the footage and conducted an investigation into the incident. The body refused to uphold complaints about the show on the fictitious premise that the segment had not breached the OFCOM code.

Bizarrely, ITV seemed to reach the opposite conclusion. On the same day that OFCOM claimed there had been nothing wrong with the segment, ITV removed the clip from its online catch-up service.

Not content with contradicting OFCOM, ITV have spent much of the last few days contradicting themselves. Despite believing that MacKenzie's comments were offensive enough to warrant removing them from the catch-up service, ITV is now bombarding Jackson's fans with generic and inaccurate emails denying that there was anything wrong with the segment.

The email, apparently written by ITV's head of legal compliance Mark Sunderland, completely re-writes the events of Tuesday 9th November and is successfully rebutted, point by point, in this eloquent and frequently hilarious response by Deborah Ffrench.

In the email Sunderland dismisses those offended by MacKenzie's comments as 'fans', but makes no mention of Jackson's friends and family. This is despite Jackson's nephew Taj publicly voicing his dismay over the comments and US Ambassador Paul W Jones, a personal friend of Michael Jackson, sending a letter of complaint to the broadcaster.

Sunderland also wrongly claims that 'This Morning' host Phillip Schofield made clear that MacKenzie's comments did not represent the views of ITV. The footage tells a different story but, of course, ITV destroyed that evidence on Thursday.

Tuesday, 9 November 2010

Kelvin MacKenzie: Jackson was an abuser and his children should never have been born

It has been a while now since I blogged about Michael Jackson. There are two main reasons for this. The first is that in the wake of my last Huffington Post article I became the subject of some rather bizarre conspiracy theories. The second is that there hasn't been much to write about.

However, today I was informed of an incident which my conscience wouldn't allow me to ignore. Kelvin MacKenzie, former editor of the Sun newspaper, appeared today on the British TV show 'This Morning' and claimed that Michael Jackson was a child molester and his children are better off now that he's dead.

He launched this vicious diatribe in the wake of a moving interview with Jackson's children, conducted by Oprah Winfrey, in which the three kids recounted what a wonderful father Jackson was and how much they missed him.


Here is a full transcript of the exchange:


Phillip Schofield (Host): Let’s finish on this one. Michael Jackson was the best dad, his daughter tells Oprah. Oprah Winfrey has done the first interview with Michael Jackson – his parents, his children; Paris and Prince Michael and Blanket, of course, since he passed away. Paris called her dad the best dad and revealed that he was a normal dad. She said that he made the best French toast in the world. We’ve got a clip from it, actually. Here you go.

[Clip of the children talking about their father]

Schofield: Interestingly, these things don’t happen without controversy. Here you go. Michael’s brother Randy has spoken out against the chat, saying ‘I know that he would not have wanted this. In fact, she’s the last person on earth he would want around his children.’ He said that because in 2005 while the jury was deliberating Michael’s molestation charges, Oprah did a whole show dedicated to him.

Lesley Joseph (Guest): But you do wonder why they went on, because I have a feeling that those kids – much as I don’t know anything about it – but they do seem terribly well adjusted. So I’m sure they would not have been got on there had they not wanted to do it and had they not… Especially the girl, and you just have the feeling that she said, ‘Listen, I want to go on and say how great my dad was. And then who’s to say they shouldn’t? They do seem incredibly well adjusted, maybe I’m wrong.

Kelvin MacKenzie (Guest): Well, she gave a good interview but of course she’s been brought up in the limelight. It was quite a nice thing for her to say, I must say, about her dead father. I have much more significant question about how and why some of those children were born and under what circumstances they were born – and whether he, in the end, would have turned out to be a great father. Certainly, there are aspects to him which I think your audience would raise their eyebrows.

Joseph: But that’s them, Kelvin, that’s not the children. The children are born [audio interference].

Holly Willoughby (Host): Because their identities were kept so secret I think we all had it in our minds that they were going to be a bit of a horror show but they seem, like you said, very well adjusted and normal kids just talking about their father.

[Cross talk]

Joseph:
And they’re not to blame for what went on before or even for the fact that they were born. That’s him, not them.

MacKenzie: OK, well a rather different view to that is that the death of Michael Jackson may well have saved some children, possibly, who knows…

Schofield: Allegedly, though…

MacKenzie: Others…

Schofield: He wasn’t found guilty

MacKenzie: …from a lifetime of being mentally corrupted, shall we say.

Schofield: We don’t know that, though. We don’t know that…

MacKenzie: No, we don’t know that.

Schofield: …that is the case.

MacKenzie: He’s faced a number of charges, a number of allegations, and I in some ways feel that the children will have a better life for their father not being around, which is pretty unusual.

Schofield: Those are tough words and I think they would obviously disagree with you there.



MacKenzie's comments were morally and ethically reprehensible. He demonstrated a complete lack of respect for the justice system and also for the ethics of his profession. Jackson was acquitted of any wrongdoing and nobody has any right to insinuate that he was anything other than innocent.

That said, it's not unusual to witness misinformed nitwits talking rubbish about Jackson's court case - the vast majority of those who take to the airwaves to deliver their expert opinion on his trial have never read single day's worth of transcripts. More alarming than MacKenzie's ridiculous comments about Jackson's trial was the callousness he demonstrated in claiming that the children were better off now that their father was dead.

The comments had no basis in reality. After watching video footage of Jackson's children speaking about what a wonderful father he was and what a magnificent childhood he gave them, MacKenzie completely disregarded everything they'd said in order to offer a baseless opinion that they were actually severely at risk of abuse and mental corruption. Moreover, he in one breath showed apparent concern for their wellbeing and in another insinuated that they should never have been born in the first place. In other words, he's a hypocrite.

He's also a bigot. In the past he has claimed that he tailored his newspaper to those who hate 'wogs' and 'queers' (note to US fans: 'wog' is a derogatory phrase used to describe black people). MacKenzie has a long and provable bias against Jackson and, during his time as editor of the Sun, was responsible for countless inaccurate and heavily biased stories about the star. He was also helming the newspaper when it coined the term 'Wacko Jacko' in the 1980s.

Given MacKenzie's long and demonstrable hatred of Michael Jackson, questions must be asked as to why exactly he was asked onto the show in the first place, unless producers were specifically angling for exactly the kind of cruel and heartless comments that he inevitably wound up making.

Moreover, the incident once again raises questions about the validity of television shows which invite non-experts to offer their opinions on people they've never met and stories that they don't understand. What purpose does this practice serve? These inane TV spots plagued Jackson during his 2005 trial. 'Expert panels' comprising collections of people who had been nowhere near the courtroom for the duration of Jackson's trial were routinely assembled on television shows to offer their brainless comments on a court case in which they couldn't even recite the charge sheet.

MacKenzie's outburst was unaccaptable. Although entirely devoid of any moral, ethical or factual basis, the comments about the trial were unsurprising. It's all been said before and - though I'm sure it'll pain MacKenzie to hear it - far more shockingly. But to announce on television that three orphaned children are better off now their father is dead and proclaim that they should never have been born in the first place - that is beyond vile.

Fans wishing to complain directly to the television show can do so by emailing viewerservices@itv.com

For fans wishing to take their complaints a little further, MacKenzie's comments also breached numerous segments of the OFCOM Broadcast Code. OFCOM is the UK's regulatory body for television and radio programming.

Section 2.2 of the code demands that, "Factual programmes or items or portrayals of factual matters must not materially mislead the audience." MacKenzie's comments were clearly misleading. He ignored the facts and evidence presented at Jackson's trial and dismissed the verdict. He also ignored the children's firsthand accounts of their lives with Jackson in order to portray them instead as having been 'corrupted' and say that they were potential victims of 'abuse'.

Section 2.3 of the code demands that, "Broadcasters must ensure that material which may cause offence is justified by the context." MacKenzie's comments were patently not justified by the context. In a discussion about an interview between Oprah Winfrey and Michael Jackson's children, MacKenzie irrelevantly raised the subject of Jackson's trial and proceeded to dismiss the verdict, insinuating that Jackson was a child molester.

Section 7.1 of the code demands that, "Broadcasters must avoid unjust or unfair treatment of individuals or organisations in programmes." This section of the code is constantly flouted when dealing with Michael Jackson. Examples of programmes which were biased, inaccurate and borderline illegal include Martin Bashir's 'Living With Michael Jackson' and Jacques Peretti's 'What Really Happened'. OFCOM never implements this section of the code. Does calling somebody a child abuser when they've been acquitted in a court of law constitute treating somebody unjustly or unfairly? You'd be hard pressed to find anybody to argue that it didn't, but watch OFCOM try anyway.

Section 7.9 of the code demands that, "Before broadcasting a factual programme, including programmes examining past events, broadcasters should take reasonable care to satisfy themselves that material facts have not been presented, disregarded or omitted in a way that is unfair to an individual or organisation." Material facts were clearly omitted and disregarded during Kelvin MacKenzie's unprovoked diatribe against Jackson. He ignored the facts, evidence and verdict in Jackson's trial and accused the star of being a child molester. MacKenzie also ignored the children's comments about their upbringing and proceeded to portray it as the exact opposite of what they claimed.

Section 7.11 of the code demands that, "If a programme alleges wrongdoing or incompetence or makes other significant allegations, those concerned should normally be given an appropriate and timely opportunity to respond." Clearly, Jackson could not respond to Kelvin Mackenzie's inaccurate allegations, but no representative of Jackson's family or estate was invited to appear on the show or to offer a rebuttal in the aftermath.

Fans wishing to complain to OFCOM can do so at this link:

https://stakeholders.ofcom.org.uk/tell-us/specific-programme-epg

However, they will be required to supply a UK address and telephone number.

Tuesday, 15 December 2009

PCC rules in favour of columnist who portrayed Jackson as a paedophile

The Press Complaints Commission last week responded to ten complaints made about a Guardian article in which writer Tanya Gold strongly insinuated that Michael Jackson was a paedophile.

Perplexingly, the PCC ruled in favour of the Guardian.

The PCC listed two main reasons as to why they had not ruled against the offending article. First, that Michael Jackson's family had not complained directly. The PCC said:

"Many of the concerns raised rested on the impact of the coverage on the Jackson family and the singer's memory. Two complainants were concerned that Clause 4 (Harrassment) had been breached and two individuals argued that the article was discriminatory. In this instance, the Commission felt that it must be for the Jackson family to guage such issues as this and to make clear whether they have found that there has been an incidence of harrassment or discrimination, as alleged by complainants. They had not done so."

So in other words, it is perfectly acceptable for a newspaper to strongly insinuate that an innocent man is a paedophile, unless his family complains directly to the PCC.

How and why, exactly, would the Jackson family - who live in Los Angeles - be reading the Guardian? The newspaper is published on the other side of the planet.

This rule is absurd, placing the onus on the families of well known figures to scour thousands of newspapers on a daily basis in case a libelous comment has been printed about their loved one. It is ludicrous to expect the Jackson family to dissect the world's media on a daily basis in case somebody has called their son/brother/father a paedophile. What kind of rule is that? The onus should clearly be on the newspapers not to print the libelous comments in the first place.

The family is essentially left in a catch-22 situation; either spend their entire lives scrutinising national and international newspapers on a daily basis, or simply turn a blind eye to the systematic portrayal of their loved one as a predatory paedophile. The ruling is utter nonsense.

The second get-out clause that the PCC pointed to was that the article was an opinion piece, not a news article. The PCC ruling states:

"The Commission noted that the article was an opinion piece clearly identified as such in the 'Comment is Free' section of the newspaper in line with the erms of Clause 1 (iii). The piece contained the journalist's personal impression of Michael Jackson's lifestyle and talents."

This section of the ruling is totally irrelevant. Complaints relating to Tanya Gold's editorial did not pertain to her opinion. In my own blog on the subject I stated that Ms Gold clearly has the right to an opinion. But the article did not only contain Gold's opinion. It contained a number of factually inaccurate statements.

While a writer of course has the right to his or her opinion, they do not have the right to misstate crucial information or twist facts in order to suit their agenda. Gold used numerous inaccurate statements to support her opinion.

The publication of inaccurate information most certainly is within the PCC's remit. However, in a lazy attempt to dismiss the complaint as quickly and easily as possible, the Commission has skirted around the issue of factual inaccuracies entirely.

The PCC ruling in this matter is a joke. The Commission purports to protect the victims of inaccurate reporting but in this instance it has condoned the publication of a bigoted editorial which used inaccurate statements to support the notion that Michael Jackson was a paedophile.

The PCC has ruled and it isn't pretty. Let it be known; It is perfectly acceptable to use inaccurate information to portray an innocent black man as a paedophile. The onus is on his elderly mother, as trustee of his estate, to scour newspapers on a daily basis looking for allegations that her son molested children. That the article was printed on the other side of the planet is irrelevant; it's still her responsibility.

Nice.

Tuesday, 24 November 2009

Daily Mail previously rapped for Jackson 'paedophile' comments

On Friday evening I wrote of an article which appeared overnight on the Daily Mail's website calling Michael Jackson a 'common paedophile'.

The article appeared the following day in the print edition of the newspaper and contained baseless allegations that the star had seduced and molested a string of young boys.

A Press Complaints Commission webpage shows that the newspaper, which famously supported the nazi party, has previously been lambasted by the PCC for printing exactly the same allegations.

The PCC ruling states that the Daily Mail referred to Jackson as a self-centred paedophile.

According to the ruling, the newspaper was forced to 'both remove the article from its website and annotate its archive accordingly.'

Seemingly the newspaper has not learned from its mistakes.

Elsewhere, a 1996 article reveals how David Jones, author of the latest Jackson hit piece, was actively involved in a Daily Mail plot to smear a writer at the Independent for disagreeing with the newspaper's political views.

Polly Toynbee tells how the Daily Mail attempted to label her a 'marriage-breaker' simply because she began dating a separated man.

She writes:

"First hint that something was up: people start getting calls from a David Jones of the Daily Mail, digging for dirt. Colleagues in this office get calls. Mr Jones is ferreting away among friends, collecting quotes. The story he seems to be creating is the age-old saga of idyls destroyed by scarlet Jezebels. Mr Jones is throwing around words about me like 'marriage-breaker'.


"I am puzzled. I try to imagine how they can turn this everyday concatenation of domestic circumstance into A Story.


"...Suddenly I find it frightening. Neighbours are getting calls - some of them people I have never met. On Tuesday a man came over from No. 6, deeply worried by a call from the Mail asking detailed questions about what hours he had observed any men coming and going at my house. He suspected it was a burglar casing the joint. My 11-year-old son was terrified, but even more so when the house actually was broken into that day, for the first time in years. A coincidence, I am sure."

Scared by the way she was being pursued, Toynbee contacted a friend at the Mail. Subsequently, Jones claimed that he did not like the story but had been told to work on it by a senior reporter. Toynbee responded: "Unhappy bunny or gleeful weasel, my heart does not go out to Mr Jones or his employers."